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Adam Jones
Aug. 7, 2009 Q: I recently visited the Yokosuka Bowling Center to watch my daughter and help with the other children during the weekly trip they take while attending summer camp. At 2:30 p.m., while the group of young children were bowling, the music being played was extremely vulgar and adult themed. I went up to the desk to have the music turned off and speak to the manager on duty. His reason for the music was that they use satellite radio and it just changes themes. Being a past satellite radio subscriber, I know that this is not true. I have spoken to several of the staff from the summer camp and they stated that the music has been a problem on several occasions. My daughter is 6, and I will now be visiting the bowling center every time her camp arrives to ensure that she is not exposed to inappropriate music.
A: Thank you very much for bringing this to our attention. We do our best to cater to a diverse customer base which includes Sailors, their families, civilian employees, retirees and occasionally their Japanese guests. With such a diverse base, we also try to keep the music diverse – appropriate for a family environment, but diverse nonetheless. We receive many requests for a variety of genres of music and we do our best to accommodate those requests while still maintaining an environment suitable for families with children. You did the right thing in approaching the manager and asking him to change the station/ song you found offensive. It is our understanding that the station was changed immediately per your request. The manager also talked with Camp Adventure staff asking for their help in reporting anything like this immediately in the future, so I can assure you that he did take this seriously. As a means of avoiding situations just like this, we regularly review stations for content and have an approved list by the front desk. We have asked the manager to review and update the approved stations list on a regular basis. Even with these steps in place there always remains the very rare possibility where something played might be found objectionable. We apologize in advance and ask that any customer aware of this bring it to our attention immediately. Our goal is to provide an environment that is comfortable and appropriate for all. This is the first complaint of this variety that we have received during the summer camp program. We talked with most of the counselors in both camps (Camp Adventure and the Youth Sports Camp) as well as some of the MWR staff that have been on these trips and none recalled another occasion where inappropriate music was played in the bowling center. Hopefully this incident appears to have been isolated and is being handled to avoid future occurrences. If your feel the need for further information, contact the Bowling Center Manager Ken Rogers at 243- 5158/4200.
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